Refund policy
Return and Refund Policy
At Ginger Bear Boutique, we want you to love your purchase! If you’re not completely satisfied, we offer a simple and hassle-free return process, including a full refund to the original payment method used at checkout.
Return Policy:
- Items must be returned within 14 days of receiving you purchased item.
- All returned items must be in their original condition, unworn, unwashed, and with all tags attached.
- Clearance and final sale items are not eligible for return or refund unless they arrive damaged or defective.
How to Return:
- To make your return easier, we will email you a prepaid return label at no cost to you.
- Please use the label provided to send the item(s) back to us.
Refund Policy:
- Once your return is received and inspected, we will process a full refund to the original payment account (e.g., credit card or PayPal) used at the time of purchase.
- Refunds typically appear on your statement within 5–7 business days after processing.
For any questions or further assistance, please contact our customer support team at info@gingerbear.om.au
